Custom Interface handles your order using a tried and true process.

What to provide us for your first order:

Trade references.  Provide these so that we can set up a purchase order system or a credit card when you place your first order.

Drawings.   You can email or fax it to us in a doc, dwg, excel, or pdf format, or use our online request an estimate form.

Product Requirements. Provide any details about materials; dimensions and any critical specifications or testing that is required.   You can call and provide this information verbally or via email or using our online request an estimate form. 

It’s helpful to know if you will accept substitutions or equivalent material.

We can generally get a quotation back to you within 2 days. 

If it’s urgent, let us know and we will try to turn the quote within 24 hours.

We then build a first article.

If our pricing is acceptable, we will build a first article when you place your first order.  If we have questions we like to be able to speak with the designer so that we build what you want.

Going into production.

After the first article has been approved, the form that accompanies the first article should be signed and returned by fax.  We won’t begin production until we know we’ve interpreted the information you provided correctly. Where we don’t have constraints due to material lead times, we can generally complete this process within 2 weeks.

Documentation and Testing.

We develop documentation for your assembly and retain that information for 5 years.

Every assembly is electrically tested when appropriate and all critical dimensions are verified.

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For on-going business:

You can phone, fax or attach your order or using our online request an estimate form.