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Frequently Asked Questions

Click on each question to link down to the answers.



1. How long have you been in business?

2. What certifications do you have?

3. Are you ISO certified?

4. What is you standard lead time?

5. How many employees do you have and how large is your plant?

6. What are your off-shore capabilities?

7. Do you have automated testing?

8. Do you have an order, material and scheduling management program?

9. Where are your customers?



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Answers



1. How long have you been in business?

The business owner has 23 years of contract manufacturing experience. CII was established 9 years ago.
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2. What certifications do you have?

We are UL recognized as a wire harness manufacturer. We are also certified as a woman owned business and have HUB Zone certification.
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3. Are you ISO certified?

We comply with all ISO standards and have passed every audit since we opened our doors 9 years ago, but we are not currently certified.
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4. What is you standard lead time?

Typically we can ship product 2-3 weeks after all materials are in house. We also offer long term customers kan-ban stocking programs.
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5. How many employees do you have and how large is your plant?

We currently have 14,000 square feet under 5 year contract and we provide employment for 45 people.
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6. What are your off-shore capabilities?

We have relationships with several facilities in China. Samples can be provided in 2-4 weeks and lead time for production runs are 6-10 weeks depending on material availability.
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7. Do you have automated testing?

We work with our customers to design appropriate testing that includes continuity, twisted pair, component and high pot testing using Cabletest’s Horizon 1500.
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8. Do you have an order, material and scheduling management program?

Yes, we have a MRP system that manages and provides data on all aspects of material and labor for the work that we perform.
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9. Where are your customers?

Most of our customers are from the Pacific Northwest, but we have customers in every region of the United States.
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(c) 2005-2006 Custom Interface, Inc
115 West Steuben Bingen, WA 98605 (509) 493-8756 Fax: (509) 493-8754. Contact Us
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